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Title
Text copied to clipboard!Technology Operations Manager
Description
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We are looking for a Technology Operations Manager to lead and optimize our organization's technology operations. The ideal candidate will be responsible for managing IT infrastructure, ensuring system reliability, and implementing best practices to support business objectives. This role requires a strategic thinker with strong leadership skills and a deep understanding of technology operations, including network management, cybersecurity, and IT service delivery. The Technology Operations Manager will collaborate with cross-functional teams to align technology initiatives with organizational goals, oversee vendor relationships, and manage budgets. Key responsibilities include monitoring system performance, troubleshooting issues, and ensuring compliance with industry standards and regulations. The successful candidate will have experience in project management, process improvement, and team leadership. They will also be adept at identifying opportunities for automation and efficiency, as well as staying current with emerging technologies. This position offers the opportunity to make a significant impact on the organization's operational effectiveness and technological advancement. If you are passionate about technology and have a proven track record in managing IT operations, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Oversee daily IT operations and ensure system uptime
- Manage IT infrastructure, including servers, networks, and cloud services
- Develop and implement operational policies and procedures
- Monitor system performance and troubleshoot technical issues
- Lead and mentor IT operations staff
- Coordinate with other departments to support business objectives
- Ensure compliance with security standards and regulations
- Manage vendor relationships and service contracts
- Prepare and manage IT operations budgets
- Identify and implement process improvements
- Plan and execute technology upgrades and migrations
Requirements
Text copied to clipboard!- Bachelor’s degree in Information Technology or related field
- 5+ years of experience in IT operations management
- Strong knowledge of network and system administration
- Experience with cloud computing platforms
- Excellent problem-solving and analytical skills
- Proven leadership and team management abilities
- Familiarity with cybersecurity best practices
- Strong communication and interpersonal skills
- Project management experience is a plus
- Ability to work under pressure and meet deadlines
Potential interview questions
Text copied to clipboard!- What experience do you have managing IT operations?
- How do you ensure system reliability and uptime?
- Describe a time you led a technology upgrade or migration.
- How do you handle vendor management and contract negotiations?
- What strategies do you use for process improvement?
- How do you stay updated with emerging technologies?
- Describe your experience with cybersecurity compliance.
- How do you manage and motivate your team?
- What is your approach to budgeting for IT operations?
- How do you handle high-pressure situations or critical incidents?
